TECH SUPPORT HELP DESK STORY
An exasperated woman called Tech Support .She couldn't get
her new computer to turn on. After ensuring that the computer was plugged
in, the technician asked her what happened when she pushed the power button.
Her response was "I pushed and pushed on this foot pedal and nothing
happens." The "foot pedal" turned out to be the computer's
mouse.
"Computer Helpdesk. How can I help you?"
"Hi. I'm having trouble with WordPerfect."
"What sort of trouble?"
"Well, I was typing along and all of a sudden the words went away."
"Went away?"
"Yes, they disappeared."
"So what does the screen look like now?"
"There's nothing. It's blank and it won't accept anything when I type."
"Are you still in WordPerfect or did you get out?"
"How do I tell
"Can you see the C:\ prompt on the screen?"
"What's a sea-prompt
"Never mind. Can you move the cursor around on the screen?"
"There isn't any cursor; I told you it won't accept anything I type!"
"Does your monitor have a power indicator?"
"What's a monitor
"It's the thing that looks like a TV.
Does it have a little light that tells you when it is on?"
"no."
"Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?"
"I think so."
"Great! Follow the cord to the plug and tell me if it's plugged into the wall."
"yes, it is."
"When you were behind the monitor, did you notice that there were two cables plugged into the back of it and not just one?"
"No."
"Well, there are. I need you to look back there again and find the other cable."
"ok, here it is,"
"Follow it for me and tell me if it is plugged securely into the back of your computer."
"I can't reach."
"Well , can you see if it is?"
"No, I can't see. It's too dark
"Dark?"
"Yes, the office light is off and the only light I have is coming through the window."
"Well, turn the office light on then."
"I can't
"No? Why not?"
"Because there is a power outage."
"A power...power outage? Aha, we got it licked now! Do you still have the boxes, manuals and packing stuff your computer came in?"
"Ya, I do."
"Good! Go get them, unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from."
"Really? Is it that bad?"
"Yes, I'm afraid it is."
"Well, alright then, I suppose. What do I tell them?"
"Tell them you are too stupid to own a computer."
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