RESUME

PERSONAL DATA

Last name : Isherwood

First name : Lindy

Address :

13 Stratford Manor
Jeffrey Street
Miramar
6070
Port Elizabeth
South Africa

Telephone number : (27-41) 391-9400

E-mail address : lindy@iafrica.com

Date of birth : 6 February 1965
 
 

EDUCATIONAL QUALIFICATIONS

Diploma courses passed :

A+ Certification

Self-taught and experienced on these software packages:

CorelDraw 8.0 for Windows
Corel WordPerfect 3.0
Crystal Reports Professional 4.5
Eudora Mail 1.4.4
FoxPro 2.5 for Windows
Harvard Graphics for Windows
Lotus SmartSuite (including CC:Mail)
Microsoft Access 2.0
Microsoft Office (including MS-Exchange Mail)
Netscape Navigator 3.0, Netscape Navigator Gold and Netscape Communicator 4.8
Norton Utilities 8.0 for Windows
Ventura 3.0
Windows 3.1, Windows NT 4 and Windows 95
WordPerfect 6.0 for Windows
 

JOB EXPERIENCE
 

Desktop Support Consultant

• Administration of  Novell File Server

 
• Administration of Novell GroupWise Server
  
  
• Administration of Windows NT RightFax Server

 
• End-user training on various software packages:-  Novell GroupWise, MS Office and Lotus SmartSuite.

 
• Preparation and delivery of presentations on various information technology subjects.

 
• Installation of software and configuration of hardware.

 
• Ensure Video Conferencing equipment is in working order and that all conferences go without any problems.
  
  
• Year 2000 Compliancy Project Manager

Consultant : Software Training

• Ensure all staff are au fait with and competent in the use of the following software packages:-  MS Office (MS Word, MS Excel, MS Powerpoint, MS Scheduler and MS Exchange Mail)

 
• Front Office Booking/Accounting System (This system was written for the division to enable them to move away from cumbersome paper systems to a quicker and more efficient computerised office. I was employed as a permanent staff member at the time the software was written and was instrumental in it's development, testing and implementation.)

 
• Windows NT 3.51 Server (Previous duties while employed as permanent staff included administering the division's server. I am now responsible for training my successor in all the duties of a LAN administrator.)

• Co-ordination of an executive suite of dining-rooms (this includes bookings, liaison with VIP’s and top executives/directors, budgeting, recovery of costs from users, etc.)

 
• supervision of subordinates.

 
• training of departmental staff on the local area network’s software (MS Access, Business Objects (a database query

tool) MS Office, MS Exchange and Windows 95).
 
• Trouble shooting and support to end-users on the LAN.

 
• Installation and configuration of PC software.

 
• Administrative duties on the LAN (adding users, configuring printers, back-ups).

 

 

(Note: I have not included previous jobs as I did not want to make this resume too lengthy. Should you require further information or a full resume of my career, please contact me by e-mail at lindy@iafrica.com)

 REFERENCES

Mrs L E Maree
Manager : Special Projects
Standard Bank Investment Corporation Limited
Tel: (27-11) 646-3094 (Business hours)
 

Mrs L Janse van Vuuren
Manager : Electronic Banking Division
Standard Corporate and Merchant Bank
Tel: (27-11) 636-4900 (Business hours)