1974 Jacks Hollow Rd.
Williamsport, PA 17702
570-323-1707
Email j_buckman@yahoo.com
Objective: To seek a career in the Personal Computer field including but not limited to the repair technician area.
Technical Qualifications:
A+ Skills 17 years of hands on experience with Personal Computers
Computer Science theory and programming education
PC troubleshooting and assembly experience
PC troubleshooting over the phone help desk
MS-DOS 2.0 through Windows 98, ME, NT4, 2000 & XPExperience and knowledge of PC operating systems from
Peer-to-peer networking, Client/Server Networking, TCP/IPApplication software experience: Word, Access, Excel, PageMaker, dBase, PhotoShop, Frontpage, Visual Basic
Internet Skills Navigating and Research
Website Development
WebPages Design
Certificates:Marketing
McDonald's University: Mic-Ris Management Advanced Operations, B.H. Degree, 1977
CareerTrack: "How to Give Exceptional Customer Service", 1991
Penn College TTC:
Navigating the Internet,
Frontpage,
Research on the Internet Visual Basic
Internet Homepage
Web Design
JavaScript
MS-Access
Internet Marketing and Administration, 1998/1999
Education:
1999 Pennsylvania College of Technology, Affiliate of Pennsylvania State University
A+ Certification Certified 8-4-1999 , CNCT Certification 6-4-2000, CNST 7-12-00
WilliamsportArea Community College /Pennsylvania College of TechnologyMansfield State College/Mansfield UniversityAAS Computer Information Systems 1988
BA Sociology/Anthropology 1974
Job Experience:
1998 present Robert M. Sides Family Music Center
1985 1998 Micro Marketing International / New MMI Corp.:PC Network Technician/AdministratorRepair Service Co-ordinator
Safety Committee MSDS maintenance
1983 1984 Aid Association for Lutherans andAccomplishments:PC Computer SalesProduct Management
Purchasing
Technical Support
Customer Service
Returns Rep
Produced a Product Information NewsletterDeveloped paperless processing of customer returns and replacements using The IBM AS400 and multitasking in the MS-Windows environmentHelped produce the companys first color catalog
1975 1983 McDonald's,Metropolitan Insurance Company:Insurance Agent
Interests:McCrory Stores, andAccomplishments:Big Wrangler:Restaurant Manager
Developed a motivational training program
Websites http://www.lycoming.org/wcc or http://welcome.to/WilliamsportCivicChorusMusic - Church (Choir, Lay Assisting Minister),Theater - Acting in numerous local groupsWilliamsport Civic Chorus (Singer, Board of Directors)Recording Engineer and Webmaster
Sound System Manager Community Theater League
Soccer: AYSO Official, Regional Referee
References: Available Upon Request