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A tow truck (also called a wrecker, a breakdown truck, recovery truck or a breakdown lorry), is a vehicle used to transport motor vehicles to another location (generally a repair garage), or to recover vehicles which are no longer on a drivable surface. Towing services are generally provided by an emergency road service operator. Vehicles are often towed in the case of breakdowns or collisions, or may be impounded for legal reasons. Tow trucks are usually operated by private businesses, except for major highways and toll roads, where the road authority may operate the tow trucks for that stretch of road. Businesses who operate a large fleet of vehicles, such as school bus companies or package delivery services, often own one or several tow trucks for the purposes of towing their own vehicles. Government departments with large fleets (such as the police departments, fire departments, transportation authorities and departments of public works of major cities) may similarly own tow truck(s). Police department tow trucks may also be used to impound other vehicles. Requests for service are placed to a dispatching center. Some tow services communicate with drivers using wireless telephone equipment. In others, the dispatching center contacts an available tow truck driver via mobile radio or by sending a text message using a mobile data terminal. Recent technology includes the use of GPS and on board wireless equipment to dispatch drivers via an LCD screen receiver. Many tow companies have the capability to store vehicles that have been wrecked or impounded by police agencies. In these circumstances, police agencies notify a contracted towing provider to secure the vehicle and tow it to a storage lot. The tow company will sometimes prevent access to the vehicle until the law states the owner can claim it (usually after any fines are paid). |