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By Stephanie Innes Arizona
The Arizona Daily tar
At moment emergency
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to 61-year-old 1 Sept. 22 spotted 4, four-car co Iolanear Craycroft Road
He t tried
not 911.
voice Oil the other en busy; Please call
Hurley said
at e. Very one had a real emergency, it's important that they aren't told, 'Sorry, call back later.'"
Telephone officials and an administrator' for the city of Tucson's 911 operations acknowledge the problem, but they maintain the situation is not posing a public safety risk. They say a busy 911 fine merely means a logjam. occurred because of repeat calls from,,,' the same area about one problem.
Hurley is unconvinced.
"It kind of tells me if you are placing your life in the hands of the government you are tak- I ing a chances,'' he said. -,-- - -_ - -_ A
Busy signals can occur at one of three three points in the 911 process - at the 911 center itself; through U S West, which maintains the, lines; and through the cellular provider, said Anita Velasco, a city communications administrator.
"Cell phones, while wonderful, have created, especially with traffic accidents, a tremendous number of repeat calls," Velasco said. 'A
See EMERGENCY, Page 2B,,,