Guarantees & Warranties
#1 PRODUCT EXCELLENCE GUARANTEE 
Every product you buy from this site must be free from defects or you may return it immediately to the distributor for replacement.
#2 LIMITED LIFETIME FASHION JEWLERY GUARANTEE
Fashion jewlery is unconditionaly guaranteed for life! You may return any costume
jewlery item for immediate replacement* or repair even if gem or simulation is missing,
and even if damage was caused by your own negligence! This is the most dramatic
jewlery guarantee possable, and we back 100% for life. Simply return the jewlery item
postage prepaid to
Customer Satisfaction, P.O. Box 1600, Woodland Hills, California
91365,
with the guarantee certificate that accompanied the item. Include $7.50 per item, to cover cost of handling, return postage and insurance. Replacement will include a nem guarantee certificate. This guarantee covers all costume jewlery of up to and including $49.95 retail value. This guarantee does not cover any 10k, 14k gold, genuine diamond, sterling silver or cubic zirconia,
#3 FINE JEWLERY LIMITED GUARANTEE
1. Our fine jewlery is guaranteed to be as described.
2. If not completely satisfied, return merchandise   
   within five days of of delivery for replacement or
    full refund.*
3. Jewlery must be returned to the distributor in its original
    condition, with the original sales slip.

*Certian limitations apply to the following custom made items.
   Special-size rings are not cancelable or returnable for refund.

Inportant Notice:  For Guarantees #4 thruogh #6- Before returning
quartz analog watches or clocks, please make sure the problem is not simply
dead batteries(not covered by the guarantee).

#4 TWO-YEAR LIMITED MECHANICAL AND LCD WATCH
                               GUARANTEE.
We will repair at no charge the mechanisim of any watch purchased from us which proves
defective within 2 years of perchase date. Simply return the watch postage prepaid to:
Customer Satisfaction, P.O. Box 1600, Woodland hills, California 91365, with the
guarantee certificate that accompanied the watch, Include $5.00 per item, to cover cost
of handling, return postage and insurance. This guarantee does not cover watches subjected
to unauthorized repair, modification or abuse. This guarantee does not cover broken
crystles or worn watch bands. To replace either, remit an additional $2.50 for crystal,
or leather, or plastic watch band with your Certificate. To replace metal, special decorative
or jeweled ladies' watch bands write customer satisfaction for a price quote.
This guarantee does not cover analog quartz watches - (See guarantee #4). This
guarantee does not cover watches that have thier own Manufacture's Guarantee and
service center locations included with each watch.

#5 ONE-YEAR LIMITED QUARTZ ANALOG WATCHE GUARANTEE
Your quartz analog watch movement is guaranteed for one year from the date of purchase,
anainst any failures due to defective materials or workmanship, and will be repaired or replaced*
provided the watch has not been abused or subjected to unautherized repair or motification.
To have your watch repaired under this guarantee, simply return the watch with $ 7.50 per item,
to cover handling, return postage and insurance, along with the Guarantee Certificate to
Costumer Satisfaction P.O, Box 1600, woodland hills, California 91365. To replace
bands or crystals  that are broken or worn, remit an additional $2.50 each with your Guarantee
Certificate. to replace metal, special decorative or jeweled ladies' watch bands write Customer
Satisfaction for a price quote. This guarantee does not cover watches that have thier own manufacture's
guarantees and service center locations included with each watch.

#6 ONE-YEAR MECHANICAL OR QUARTZ WALL CLOCK
                       GUARANTEE CERTIFICATE
We will repair, at no charge, the mechanism and actual movement of a wall clock if it proves
defective within 1 year of the purchase date, Simply return the wall clock, postage prepaid
and insured to
Customer Satisfaction, P.O. Box 1600, Woodland Hills, California
91365
with the Guarantee Certificate that accompanied the wall clock. include $12.50 per
item, to cover cost of handling, return postage and insurance. This guarantee does not cover
any glass or wood facings, nor wall clocks suject to unauthorized repair, modification or abuse.

#7 TREE-YEAR LIMITED CUBIC ZIRCONIA COSTUME
                       JEWELRY WARRANTY
Your Cubic Zirconia costume jewelry is gyaranteed for three years from the date of prchase,
\provided the CZ stone is not missing. Simplt return the item, posage prepaid and insured
with the Guarantee Certificate and you check or money order for $5.00 per item, to cover handling,
and return insured postage to
Customer Satisfaction, P.O. Box 1600, Woodland Hills,
California 91365.

RETAIL VALUE OF EACH ITEM
Every item on this site is shown with a "SUGGESTED RETAIL VALUE." This dollar amount
is intended only to provide a genral index of the item's value. Since there may be considerable
differences in the prices charged from store-to-store due to competitive and other local factors,
it is impossable to establish prices on particular items thet would be accurate under all conditions.
Our objective in assigning these prises is to provide an approximate guide to each item values.
Every effort has been made to suggest prices that are both moderate and realistic in
relationship to comparable items in a wide cross-section of retail stores acrossed the nation.

SUBSTITUTIONS
We reserve the right to update modle designs, or subsitute models or colors whenever these
changes represent an equal or better value for our customers. Items illustrated on this site are
actual photos of the products available at the time of publihing. An updated version may
be substituted at a later date. Products deplicted on packaging may vary slightly from the actual                 product becouse of this updating, or becouse the manufacturer packages several models of
a product in one style box. All sizes of products indicated or shown on this site are close
approximations. Although our staff of proof-readers work diligently to ensure the accuracy of
copy descriptions and prices, we reserve the right to correct all typographical errors.

* Replacement is subject to item availability. If exact reolacement is not available, replacement
will be a comparable item of at least equal value.
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