Steven Marzuola
1103 Country Place Drive · Houston, TX 77079-4705
281-381-9337 · marzolian@yahoo.com
Multi-disciplinary team supervisor
with experience developing new products and entering
new markets. Successful sales support
engineering and management skills in tackling difficult
problems and providing unique solutions.
·
Performed technical English/Spanish interpretations and
translations of specifications,
bid documents, quality assurance / quality control, technology transfer
agreements,
petroleum drilling and production operations, environmental impact statements,
and others.
·
Developed high-speed method to translate AutoCAD
drawings that reduced
customer-estimated translation time from 23 months to 4.
·
Utilize translation memory software to increase
productivity and quality of translation.
·
Provided engineering and technical support for
multinational field operations in
Latin America and the U.S.
·
Products included downhole tools for oil well drilling
and completion.
·
Acted as
liaison between engineering groups in Houston, customers, and company
field offices in Latin America.
·
Provided first response for technical product
information, such as pressure or load
limitations, operating instructions, and parts interchangeability
·
Worked closely
with specialized product line engineering departments
·
Provided
quotations and arranged for delivery of urgently required materials
·
Documented manufacturing quality assurance programs in
English and Spanish
for two oilfield products manufacturing plants with different specifications
and quality requirements.
·
Successfully submitted Quality manuals for approval by
American
Petroleum Institute with only minor revisions
·
Directed sales and service of oilfield drilling,
production, and other equipment
to national oil companies for this manufacturer's agent in Venezuela
·
Called on leading oilfield drilling equipment companies
and maintained contacts
with oil company division managers, engineering, drilling and production,
research
and development, purchasing, and engineering and construction contractors.
·
Conducted sales seminars and planned visits by
suppliers' sales personnel
to customer offices and field locations.
·
Arranged factory service, training of customer
personnel, and customer
visits to manufacturers.
· Supervised introduction of new cost accounting system.
·
Initiated plant reorganization to consolidate
manufacturing by product line.
Reorganized and grouped all piston
production operations in a single area:
grinding,
metal-spray, threading. Reduced
in-process inventory, production costs, and quality issues.
·
Responsible for production, purchasing, engineering,
and human resources for
this API licensed manufacturer of oilfield equipment
·
Obtained necessary gauging equipment and instituted
appropriate procedures
that removed API monogram restrictions
· Arranged translation of all applicable quality specifications.
· Launched sales to non‑traditional industrial customers
·
Implemented a database for tracking sales and
production orders which allowed
them to issue weekly delivery and order forecasts for the first time.
·
Averted outside union affiliation by negotiating the
first collective bargaining
agreement directly with employees
· Performed maintenance and modification of NASA flight design software.
· Extensive FORTRAN, UNIX, and C programming, on various platforms.
·
Created and implemented procedures to quickly check
generated program
data against data limits, which reduced manpower hours during QC.
·
Held and documented user requirements reviews, test
plan reviews, and
user acceptance reviews for software projects.
·
Planned, executed, and documented software testing.
·
Participated in department Productivity Action Team.
·
Bachelor of Science,
Mechanical Engineering, Magna Cum Laude
Texas A & M University, December 1985
·
Masters
Computer Science
Rice University, Houston, Texas, May 1996