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| Melanie Little_wanderer@hotmail.com OBJECTIVE To find intellectual and engaging, full time employment, which may lead to a career in communications, promotions, marketing or advertising. HIGHLIGHTS OF QUALIFICATIONS Complete knowledge of Windows NT, ’95, ’98 and Windows ME. Operating knowledge of Microsoft Word, Excel, Access, Outlook, Power Point, Quark, Photoshop, Page Maker, Word Perfect, Netscape, Internet Explorer, Front Page and HTML Experience with several models of photocopy, fax, print and telephone equipment Highly inquisitive, creative and resourceful. Excellent skills in communication, research and recruitment. Type speed - approx. 60 words/min. Skilled in different methods of cataloging. Bilingual (Speak, read and write in both English and French) EMPLOYMENT HISTORY Present Canadian Museum of Civilization Corporation Gatineau, Quebec Distribution and Promotions Services - Marketing and Business Operations Distribution, contract arrangement and maintenance of all Marketing department promotional material Creative thinking and organization of future promotions Distribution database management and maintenance Acting Tourism Officer Planning of FAM tours & special events Maintaining contact with other tourism-industry clients Miscellaneous marketing and promotional tasks Dec ‘01 - July ’02 AMEC Technologies Inc. (Contract) Ottawa, Ont Receptionist/Jr. Administrative Assistant Answer, screen and direct all incoming calls (Meridian System) First line of contact for said company. Write correspondence, photocopy, deliver faxes, sort mail into appropriate folders, catalogue materials, schedule boardroom bookings, oversee the distribution of Company publications and aid in equipping office with supplies. Greet clients, send out courier post, prepare FedEx, Purolator and Dynamex packages and sign for incoming parcels. Receive, peruse, select and catalogue incoming resumes. Assist Marketing Department by researching material via the Internet and producing reports based on the information found. November 2001 Heath Lambert Benefits (Temporary) Ottawa, Ont Receptionist/Jr. Administrative Assistant Same duties as above. November 2001 Public Policy Forum (Temporary) Ottawa, Ont Receptionist/Jr. Administrative Assistant Same duties as above. Jul ’01 - Nov ‘01 The Associates Group of Companies Ottawa, Ont Recruiter Maintain contact between clients and respond to their needs on a continuous basis Meet with potential candidates through interviews; determine if their skills and experience are compatible with present employment needs Conduct marketing calls to new clients to introduce them to our company and our selection of available candidates Troubleshoot any problems which may arise due to candidate/client dispute Regular office duties such as maintaining a large file system; Email and Internet searches; faxing, photocopying and printing specific documents; writing correspondence; necessary word processing. Note: Main clients were within the Federal Government of Canada; therefore confidentiality and professionalism are also two of my abilities. Feb ’98 - Jul ‘01 Chateau Laurier Hotel (Part/Full Time) Ottawa, Ont PBX/Switchboard Operator Receive, screen and transfer over 150+ calls per shift on a multi-lined telephone/database system. (Mitel) Maintain a pleasant phone manner with both guests and co-workers; assist with any queries regarding hotel policy, city attractions or directory assistance. Carefully monitor all hotel security matters, (cameras, alarms, internal 911 emergency calls, fire panel, etc) take appropriate measures and properly log important information. Conduct guest satisfaction surveys on a regular basis to ensure customer satisfaction. Register any complaints. Deliver wake-up calls; take room service orders; follow up with any special requests. Take messages, send and receive faxes, make photocopies, log events on a daily basis. May ’97 - Feb ‘98 Laura Secord (Part Time) Ottawa, Ont Retail Employee Serve customers; maintain pleasant service manners; deal with cash flow; order taking; stock shelves and giftwrapping. Clean up and closing of shop, including responsibility of making sure all cash sums equaled, as well as preparing store for reopening the next morning. (Key holder) Jan ’97 - May ‘97 Laura Secord (Part Time) Brantford, Ont Retail Employee Same duties as above 1995 - 1996 Northern Secondary School (CO-OP) Sturgeon Falls, Ont Teaching Assistant Teacher’s Secretary Assist in filing, marking, and care of student files/exams. One on one tutoring offered to students in need. In class participation to ensure all students understood professor’s instructions. Running of errands; writing and delivering correspondence; photocopying, faxing and printing of specific documents. EDUCATION Sept ’97 - June ‘01 BA Mass Communications Carleton, University Minor in Philosophy Ottawa ON June ’96 - May ‘97 Desktop Publishing/ Program Mohawk College & Advertising Management (1 yr) Brantford ON June 1995 OSSD Diploma Northern Secondary School Sturgeon Falls ON INTERESTS/ACCOMPLISHMENTS Performed in several secondary school musicals, including “Bye Bye Birdie,” “Joseph and the Amazing Technicolor Dreamcoat,” and “Annie.” Was a member of the Carleton University “Charlatan” newspaper, assisting in the design and development of certain advertisements. (1st/2nd year) Member of Northern Secondary School Choir, Band, Newspaper Committee and Yearbook Club. Avid reader and canvasser for several different charities - recently completed First Annual, 10km Bell Walk for Kids. REFERENCES Available upon request |
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