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f . a . q .

Phantasmagoria: A Puzzle Of Flesh
Frequently Asked Questions


Table of Contents

  1. How do I get out of this chapter ?
  2. Where can I find a patch to fix these bugs, and errors ?
  3. The game locks up or freezes at the multimedia parts... how do I fix this ?
  4. I need professonal help, where can I get it ?
  5. Problems Running/Installing The Game?
  6. I got a great Phantasmagoria idea, how can I tell Sierra ?

How do I get out of this chapter ?

We receive a lot of e-mails and messages about being stuck in a certain places in the game, so try the things below before contacting us.

First did you try everything? Click on everything that can be clicked on? Talk with everyone if you can talk with them?

Second, try using our in-depth walkthrough of the game. We use it and so did many others, and they survived the horror of Phantasmagoria 2.

 

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Where can I find a patch to fix these bugs, and errors ?

Everyone at lease had a problem with Phantasmagoria 2, and if you haven't expect to soon :)

Find patches at http://www.sierra.com

Due to the game no longer being sold, you may have to contact Sierra by their technical support number listed in the documentation that came with the game.

 

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The game locks up or freezes at the multimedia parts... how do I fix this  ?

If you are using Windows 9X follow the following instructions.

  • go to start, programs, windows explorer.
  • find the Sierra folder and open it.
  • Then open the P2win folder and find the Resource.win
  • Open the Resource.win with notepad or any other form of a word processor
  • Once you opened the Resource.win, scroll down to the last two lines and delete replace them with

useDirectDraw=FALSE

useDirectSound=FALSE

 

  • Save your changes and try playing the game.

If that doesn't work, your computer might not be able to handle the game under Windows 95, try downloading a patch that can make Phantasmagoria 2 run in DOS. - This link may not be valid, contact Sierra for technical support.

 

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I need professional help, where can I get it ?

If you experience a major problem with your game you can either e-mail us, or contact Sierra's Technical Support.

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Problems Running/Installing The Game?

If your system does not match or better the listed system requirements, you can not run the game and will need to purchase or upgrade your system. You can do so at Gateway.com, Dell.com, or Newegg.com. 

  1. Go to Start | Find | Find Files or Folders...

  2. In the Named Section type: Sierra.ini

  3. In the Look In section select your Hard Drive, if you have more then one Hard Drive, select the Local hard drive option.

  4. Click on Find Now and let is search the drives

  5. When the results are finished, click on the Sierra.ini that was found and delete it.

  6. Restart the computer by shutting down COMPLETELY

  7. Boot up your computer into Windows, and insert the game.

  8. The game should Auto run, if not go to My Computer and select your CD-Rom Drive.

  9. Click install on the games main menu

  10. When the game says something about a system test, select Cancel, or No

  11. This will FAIL THE TEST, but as long as your system meets the requierments on the box or manual, your safe.

  12. Continue with the installation as normal and enjoy the game.

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I got a great Phantasmagoria idea, how can I tell Sierra ?

Do you have a Phantasmagoria 3 idea, or a idea for a patch and/or add on for a existing Phantasmagoria game? If so e-mail all your ideas to suggestions@sierra.com

 

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FAQ created by Phantas  (phantasmagoria2@hotmail.com)
Original Document Created on October 02, 1997
Created with the aid of Front Page 98 Beta
Revised: April 17, 2002 .